Online Counseling is available to Chabot students:
- Currently taking online classes
- Who live too far away from campus to
conveniently access counseling services
- Who have a compelling reason for not being able to see a counselor in person
Online Counseling can save you time when you have a simple question, but ...
- It does NOT take the place of seeing a counselor in person.
- For questions that are too detailed or complex to be answered online or by email, you may be recommended to see a counselor on campus for assistance. Counselors retains the right to determine whether your concerns, issues and/or questions can be adequately addressed online or by an in-person appointment.
- Response times varies depending on the volume of questions submitted and timing. We will make every effort to get back to you as soon as possible and most questions will be responded to within three business days (excluding weekends and holidays). During periods of heavy enrollment, response may take longer. If you do not receive a response, be sure to check your spam filter and make sure it will allow messages from Chabot College.
- Online counseling is only available during fall and spring semesters.
- Online counseling is not available on weekends and holidays, the first and last weeks of the semester, and semester breaks.
Using Online Counseling
Check out our FAQs as it has successfully answered the most commonly asked questions.
They cover 6 main areas:
If the FAQs did not provide the information you need, then you can submit your question.
However, be advised that online counseling can provide assistance only in:
- Information regarding Chabot classes, programs and services
- Transferability and articulation agreements of Chabot College courses
- College procedures and academic policy
- Certificate, degree, general education, major and transfer requirements questions
- Progress toward completing an academic goal (without transcripts from other colleges)
- Career information
- Course descriptions
- Course selection
- Course prerequisites/co-requisites clearance procedures
- Steps for new college students
- How to register, add, drop classes
- Interpreting assessment results
- Questions about probation status
- Questions about university applications
- Deadline dates
- Referral to campus and community resources
- General questions, non-urgent matters
- DegreeWorks--degree audit system (coming soon)
Online counseling cannot provide the following services. These require an in-person counseling appointment.
- Personal counseling or crisis counseling
- Career counseling
- Transcript reviews
- Progress toward completing an academic goal
- Academic probation, dismissal or readmission counseling
- Prerequisite clearance and eligibility for classes
- Transfer Admission Guarantees (TAG)
- Student Educational Plans (comprehensive SEP)
- Admissions and Records Inquiries
- Financial Aid Inquiries
Follow these instructions when submiting your question:
FOR CURRENTLY ENROLLED/REGISTERED STUDENTS with a W#:
First time new college student who has applied for admission but not registered for classes, complete the following before making an appointment or using online counseling:
- Online orientation
- In-person assessment testing (see assessment schedule)
When completed, read the online counseling waiver and submit your question.
FOR PROSPECTIVE STUDENTS AND COMMUNITY MEMBERS:
Email your inquiry to
Please be aware
that due to the nature of the technology we are using, there can be
no assurance of confidentiality when using this online service.
It should also be noted that due to changes in college
requirements and policies, all replies are to be used as advisory
and informational only and will not constitute an official
determination. Information provided by counselors
and/or paraprofessional staff is subject to the limitations of
current and available material.
The final responsibility for successfully achieving an
educational goal rests with the student. Information on-line is
designed to be helpful; however, this information changes
frequently. It is recommended that students consult catalogs,
counselors, departments and universities to confirm an educational
to Counseling Home Page