Request Help with Blackboard / Online Courses

Fill out your information in the fields below to the best of your knowledge, click submit, and you will receive a response usually within a few hours but no more than 24 hours (excluding weekends). You can also come on campus to the Computer Science Lab, room 3906 (view building 3900 on campus map) for help M-Th 9-4 and Friday 9-1).

My Contact Information (all fields required):

Full Name (first and last):
Student ID ("W" number):
Email Address:

My question is related to the following course information

All fields required, but if you're not sure, just complete to the best of your knowledge or type in "don't know"):

Course Subject and Number:	(example: English 4)
Course Registration Number (CRN):	(example: 24268)
Instructor Last Name:	(example: Fernandez)
Just registered or added within 24 hours?	yes no

I need help with or have a question about:

Problems logging into Blackboard (please provide details below, such as the error message)
Please reset my password (Did you try the "Forgot Password" link?)
I can login to Blackboard, but I do not see the course that I am enrolled in (Read this first)
I am having a technical problem with Blackboard (i.e. quiz, assignment, survey; provide details below)
I have a question about Distance Education courses (trying to add a class?)
Other (be sure to provide details below)

If a problem within Blackboard, answer the following:

Computer Platform:

Operating System: How to identify your operating system

Browser: How to identify your browser type

Additional Details or Questions:

If you received an error message, try to copy/paste into the text box below.
If a problem with a quiz/test/exam/assignment, which one? Be sure to contact your instructor as well.

The more details you can provide us, the better!

If you are experiencing problems with this form, please send an email to bb411@chabotcollege.edu and include your name, W number, course information, and details of the problem.