Chabot College Student Satisfaction Survey: Fall 2005
Highlights
Overall Satisfaction with Chabot
Most students are satisfied with their overall experience at Chabot, instructors, the physical condition of Chabot,
student services, and campus climate, according to the latest Student Satisfaction Survey.
Highlights are shown below.The Student Satisfaction Survey was conducted in October 2005 in a representative sample of seventy-five
course sections and was completed by 1,605 students (62% full-time and 38% part-time). The main purpose
of the survey was to collect student feedback on satisfaction with Chabot academic and student services and the
campus climate. Information on student learning experiences at Chabot and student demographics was also collected,
and will be summarized in upcoming reports. Detailed results are available from the Office of Institutional Research.
Highest Levels of Overall Satisfaction
Students reported the highest levels of overall satisfaction with the following aspects of Chabot
|
Percentage of all students |
|
Satisfied or very satisfied |
Neither dissatisfied nor satisfied |
Dissatisfied or very dissatisfied |
Overall Experience With: |
|
|
|
Chabot College |
79% |
16% |
5% |
Instructors |
78% |
18% |
4% |
Physical Condition of: |
|
|
|
Computer labs in library and departments |
80% |
16% |
4% |
Learning Resource Center/Library |
77% |
18% |
5% |
Physical Education Facilities |
71% |
23% |
6% |
Lab Equipment: Availablitiy/working order |
69% |
22% |
9% |
Bookstore |
69% |
17% |
14% |
Note: All percentages have a margin of error of 3-4%
Satisfaction with Major Student Services*
Over 60 percent of all students used the following services, and most were satisfied or very satisfied with them.
|
Percentage of all students |
|
Satisfied or very satisfied |
Not satisfied |
Admissions and Records |
90% |
10% |
Assessment Testing Center |
87% |
13% |
Couseling |
75% |
25% |
College Bookstore |
81% |
19% |
Food Services |
77% |
23% |
Campus Safety and Security |
79% |
21% |
*Note: Satisfaction with student services may not necessarily reflect satisfcation with the staff or the core service, but with the overall
process. For instance, in the case of Counseling, this includes contacting the front desk, making an appointment, trying to get in for drop-in counseling,
and attending the actual counseilng appointment under conditions of counselor shortages.
Campus Climate
Over 60 percent of all students used the following services, and most were satisfied or very satisfied with them.
Chabot College Student Satisfaction Survey, Fall 2005
Students' experience of campus climate
|
|
|
Agree or strongly agree |
Neither agree nor disagree |
Disagree or strongly disagree |
|
|
I feel welcome at Chabot |
|
73%22%5% |
|
I am treated with respect by college staff |
|
80%14%6% |
|
There is respect for differences in race-ethnicity |
|
80%15%5% |
|
Overall, I feel safe at Chabot |
|
72%20%8% |
|
I would encourage others to attend this college |
|
71%22%7% |
|