Blackboard Resources for Instructors

Instructor Contact Information:

FOR TECHNICAL SUPPORT:

Select the general category of question/problem and then provide as much details as you can below.

I am having a technical problem with Blackboard 
Please reset my password (for my instructor login)
What is my fake student username and password?
Please enroll my fake student in my current course sites
I have a general question about Blackboard
Other (explain below) 

Please provide as many applicable details as possible below:

Which computer (office or home) do you see this problem? Select One Office Home Both

Operating System: Select One Windows Vista Windows XP Windows 2000 Windows ME Windows 98 Mac OS 10.x Mac OS 9.x Other Don't Know How to identify your operating system

Browser: Select One Internet Explorer 7.x Internet Explorer 6.x Internet Explorer 5.x Internet Explorer 4.x Mozilla 1.7 Firefox 1.x Safari 1.x AOL Other Don't Know How to identify your browser type

FOR INSTRUCTIONAL ASSISTANCE:

Select one topic from below. Online instruction is available for most topics.

Introduction/orientation to Blackboard 
Preventing plagiarism with SafeAssign (within Blackboard)
Respondus: Publish your tests/surveys to Blackboard
Initial consultation for online teaching
Developing a hybrid online course
Formative Evaluation
Other (explain below) 
(Not requesting an appointment) 

Note: In the event of last minute cancellation, you will be notified via the email provided above.

Questions, comments or more details (error message, etc.):

If you have any problems with this form, send an email to bbhelp@chabotcollege.edu