Groupwise Frequently Asked Questions
Using Netscape or Internet Explorer, go to http://gw5mail.clpccd.cc.ca.us:8000. Click on the link "Login to Groupwise email." On the name line, enter your login name (i.e. jsmith, adeleon). On the password line, enter your secret password, click login button. If you have not yet set a password, you must do so using the client version of Groupwise on campus.
How do I set my password? Open the client version of Groupwise (enter your login name, leave the password line blank), pull down the Edit menu, go to Preferences, click Security button, enter New Password twice, click OK. Click Done.
The client version of Groupwise is the program that has been installed on the computer in your office (the Groupwise icon should be on your desktop). It is much easier to use and much faster than the web version. The web version can be found at http://gw5mail.clpccd.cc.ca.us:8000 and can be accessed by Netscape or Internet Explorer.
All non-district email addresses must be preceded by "inet:" In other words, if you were to send an email to jsmith@aol.com, you would address your email to inet:jsmith@aol.com
Groupwise may not translate some documents. If you have a problem, simply drag the attachment icon (which appears at the bottom of your email message) to your desktop. Once it is on your desktop, open Microsoft Word, pull down the File menu, go to Open, find the attachment you just moved, and open it. If you still cannot read the document, tell the sender to resave and resend the document as a Rich Text Format (RTF) file.
Open Groupwise, click on the New Mail Message button, complete the To: and Subject: lines, type a message to alert the receiver that you are sending an attachment.
If using the Client version, click on the Attachment button (lower right). In Attachment dialog box, locate and highlight the file you wish to attach, click the ADD button (do this for any other documents you wish to attach), and when finished, click the DONE button. You will now see the attachment icon(s) at the bottom of the email message you are about to send.
If using the Web version, click Browse button, find and select the document, click Open button, click Send button.
Using the Client version of Groupwise, highlight all the messages you don’t want anymore, then hit the delete key on your keyboard. To highlight blocks of email, highlight the first message in the block, then hold down the Shift key while clicking on the last message in the block. Once the whole block is highlighted, hit Delete key. Get in the habit of moving important email messages to folders.
How do I create a folder for email messages?
To the left of your email messages, you’ll see a column of icons and folders.
If using the Client version, click once (to highlight it) on the folder in which you want to add a new folder. Pull down File menu, go to New Folder. An untitled folder will appear. Highlight "untitled" and type in the label you want to give it. Click anywhere outside the folder to set it. To save an email message in a folder, just click and drag it to the folder.
If using the Web version, Click Add Folder icon at the top of the list of folders on the left. Type in the name of the new folder and select where you want it located. Click OK.
Using the Client version of Groupwise, open a new mail message, click on the address book. Click on each name (from any of the address books) and click the TO: button after each. When you’ve completed the group, click the Save Group button. Choose the book in which you want to save it. Click Save button. Give the Group a name, click OK. To add the address of one not listed in the Users list, you first must add the address to Frequent Contacts List (or your personal address book): open Frequent Contacts List or your personal address book (upper left hand corner). Click Add New button (located at the bottom). Select entry type, click OK. Type first and last name, and email address (be sure to add inet: to the beginning of an non-district address).
The district has already set up some general groups which are located in your address book (open address book, pull down the "lists" menu and select "groups"). To send an email to one of these large groups, just select the group, click the To: button, click the Mail or Ok button in the lower right hand corner.