Administrators can use the System Information tool, as shown in the figure, to collect and display information about local and remote computers. The System Information tool quickly finds information about software, drivers, hardware configurations, and computer components. Support personnel can use this information to diagnose and troubleshoot a computer.

To access the System Information tool, use the following path:

Start > All Programs > Accessories > System Tools > System Information

You can also create a file containing all the information about the computer to send to another technician or help desk. To export a System Information file, select File > Export, type the filename, choose a location, and click Save.

The System Information tool in Windows XP provides access to many other tools: