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On-Campus Assistance & Online Learning Orientation

On-Campus, Drop-In Assistance

Note: Most questions or requests for assistance (such as resetting your password for Blackboard) can be handled by using our Online Learning Student Support Help Form or sending an email

Got a quick question? Or would you like someone to sit down with you while you ask questions about your course?

Online Learning offers students an opportunity to drop-in to get in-person assistance on their online learning needs with an Online Learning Student Assistant. Working with an experienced online student, students can ask for assistance on a range of topics, including logging into Blackboard and getting started with their online/hybrid course.

Location: Online Services (OS) lab (Downstairs in Building 700, Room 709)

Hours for Summer 2016 (subject to change)

Monday TBD - please use the Online Learning Student Support Help Form at this time
Tuesday TBD
Wednesday TBD
Thursday TBD

Please note: Hours subject to change due to staffing, lab closures, and campus closures/holidays. When the Online Services lab is closed, or the Online Learning Assistant is not available, please use the Online Learning Student Support Help Form or email

Online Learning Orientation - Online & Self-Paced

start hereWant to get started online? Students have the option to view an online, self-paced orientation to online learning. The online orientation navigates you through general information about online learning and how to get started in your online/hybrid course, steps and videos for logging in and using Blackboard, tips for success, and much more.

Click here to view the online/self-paced Orientation to Online Learning

Printable Handout/Checklist: Online Learning Orientation Checklist







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