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Online Learning at Chabot College

Where To Go for Assistance

Is there On-Campus Help with Blackboard?

For the Fall 2012 semester, students can visit the Student Online Services during specified hours for questions or assistance with Blackboard or Online/Hybrid courses. Click here for current drop-in hours.

I need my quiz/exam/test reset.

It is up to the instructor whether or not an assessment can be reset for an attempt made by a student. Please contact your instructor to ask whether they will reset the particular assessment.

I have a question about or am having problems logging into the Zone (or with my Zonemail).

Please contact the Zone Help Desk at or 925-424-1710 (Monday to Friday, 8:00 am to 5:00 pm).

I can't login to CLASS-Web. OR I am having trouble with my registration.

Please contact Admissions and Records at 510-723-6700 or You can also visit A&R on-campus in Building 700 (check their webpage or call for current opening hours).

I need an add number for a course.

We are unable to provide add numbers; you will need to contact the course instructor to ask if there is space available in the course and/or to ask for an add number.

I have a question about or am having problems with the Blackboard site for my course at Las Positas College.

We are only able to provide Blackboard technical support for courses at Chabot College. If your course is at Las Positas College, please contact LPC Blackboard Support.

I need you to take a look at my computer/laptop/iPhone.

Unfortunately, we cannot provide technical support for any computers or other hardware. (However, we may sometimes suggest trying something different on your computer, such as changing your browser or browser settings, etc.)

I'm an instructor...

If you are a Chabot College instructor and have a Blackboard technical support question or problem, please visit the Blackboard Help for Faculty page.

Need Help? Please use our online Student Support Request form.

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