All students accessing in-person classes and services must show proof of vaccination

Students needing help or have questions with vaccination requirement can contact a Peer Guide during operating hours or email 

Counseling Services

Welcome to General Counseling! We are here to help you in achieving your academic, career and personal goals along your educational journey.

How to Use Our Website

Connect with a Counselor

1. Online Drop-in Counseling

  • Have W# and phone # ready
  • Use Chrome or Firefox (Safari and Internet Explorer do NOT work)
  • If the lobby is locked, then we are at full service capacity. Try again during posted service hours. 

2. Schedule Counseling Appointment Online

3. Email basic questions

4. How to submit prerequisite overrides and other counseling forms (excess units, course repeat petitions etc.)

Chat with a Peer Guide

Immediately connect with a trained student employee who can answer basic questions and help you with enrollment, registration, financial aid and much more!

Call (510) 274-1550  Mon-Thurs 10am - 4pm
Online Chat  Mon-Thurs 9am - 5pm

Online Chat with a Peer Guide Now!

About Peer Guides


September 7 - December 21: 

  • Mon: 
    • In-person front desk services (no in-person counseling) 9am - 1pm; 
    • Online Counseling 9am - 5pm 
  • Tues: All services online only 9am - 7:30pm 
  • Wed: All services online only 9am - 7:30pm
  • Thu: 
    • In-person front desk services (no in-person counseling) 9am - 1pm; 
    • Online Counseling 9am - 7:30pm
  • Fri: All services online only 9am - 12pm

*Hours are subject to change without notice

Office will be closed on:

  • November 12 – Veterans' Day
  • November 24–27 – Thanksgiving Recess
  • December 23–31 – Winter Recess

Contact Us

Building & room Building 700 - 2nd fl, Room 752

staff Meet Our Team


Phone Support

Hours See Hours

black lives matter
black lives matter

The Counseling Division advocates for those we serve and stands with our Asian, Asian-American and Pacific Islander (AAPI) and Black students, classified professionals, faculty, administrators and members of our community.

Read Our Full Statement