Bookstore and Book Ordering FAQs
Bookstore Contacts
Questions about copyright review?
Please contact VP Matt Kritscher.
Questions about technology?
- Log in and access issues
- Workshops and resources (including FAQs)
- Adoption & Insights portal deadlines
Please contact Chabot's Instructional Technology Department.
Questions about book adoptions?
- Bulk orders and vouchers
- Order and adoption submission, issues, and errors
- Lab manuals, printing, and shipping
Please refer to your dean and senior admin as first point of contact. You may also contact Dean Paul Pinza, Administration and Faculty Bookstore Support.
Questions about student book returns and deliveries?
- Books shipped to campus rather than a home or personal address
- In-person student questions
Please contact Heather Hernandez and Pedro Reynoso, Book Pick-Up and Bookstore Support
Faculty FAQs
A: Check out the Common Errors section under the Getting Started tab of the Book Adoption Guide.
Please contact us if:
- You are experiencing an error that is not listed.
- The solutions provided did not work for you. Please include a detailed description of the issue and what you've tried so far (screenshots help but aren't required).
- You do not have access to Tools for Teaching (where the Book Adoption Guide is housed).
A: The Book Adoption Guide is housed in Tools for Teaching, a Canvas resource. Please email Instructional Technology if you need access.
- If you have verified and the book could not be found in our database, you may request the book be added.
- Click on the magnifying glass and then To add this title, click here.
- Enter the details.
- Click on Add Title.
- B&N will contact you with questions if necessary.
A: We ask all faculty to use the AIP each semester to 1) reduce student confusion when they see a course missing from the online bookstore, and 2) eliminate reminders from senior admins and Deans when generating reports of faculty who haven't yet completed the process.
To indicate no materials used, complete the following steps.
- Log in to the AIP.
- Next to your course(s), click on I'm not using any materials for this class.
- Ignore the OER question (no materials means no materials, including OER).
- Click on Submit Adoption.
A: Please send VP Kritscher any materials that need copyright review.
A: Chabot is partnering with Minuteman Press in Hayward to provide free lab manuals and readers to students this semester.
If the materials has already been copyright reviewed and has not changed, the file can be uploaded directly without additional copyright review.
- Submit items to the Minuteman Press website using the “Send Files” button at the top right of the website. Include the following:
- Your Name
- Company or Business Name
- Email Address
- Phone Number
- Your Project's Details
- Select the "Browse" button at the bottom of the Send File menu, and then select the file to be uploaded.
- Then, in the AIP, submit "Materials Available from Instructor" or "Materials Available in Canvas" in the AIP. Either option is the only way so students see in the virtual bookstore that there are required materials for your course. This will also raise our book adoption rate so no one has to follow up with you. You will find instructions under OER, ZTC, and Supply Lists in the Book Adoption Guide.
Orders will be delivered to Academic Services, Room 210, Attention Cheree Manicki, within 3 business days for students to pick up free of charge. Additional instructions for delivery may be indicated in the “Your Project’s Details” in the online information intake form.
Questions? Please reach out to your Dean or VP Kritscher for assistance.
A: Texts that are on order do not appear on the virtual bookstore.
Note: it may take 2-4 weeks for this to happen, so please submit adoptions before the deadline to allow enough time for Barnes & Noble to stock your book(s).
A: We encourage you to use the Notes field which is accessible if you use the "I would like to be guided through the adoption process" option in the AIP.
By providing clarity in the Notes field, you will also establish teacher presence and help to develop student confidence even before the semester begins.
Program Directors & Classified Professionals FAQs
A: Ordering a text means placing an order to rent or buy a text and involves payment and shipping.
On the other hand, adopting texts is what instructors do to indicate which texts are required or recommended for use in their class.
A: This four-minute video has everything you need to know.
If you are unable to view it here, please access the video (and more) in the Book Adoption Guide in Canvas. All senior admins were sent an invite to access Tools for Teaching (where the guide is housed).
A: Bulk program/cohort orders will be ready to be placed after August 1, 2023.
Visit the Book Adoption Guide for the latest information received from VP Kritscher, including:
- Voucher Program Configuration Instructions
- Chabot College Voucher Program Configuration
- Chabot Voucher Template
Please contact Nishell Minton at Barnes & Noble with any questions.
A: This four-minute video provides a walkthrough of the process.
Please note that it contains verbiage like "Student Financial Aid" instead of Grant/Voucher and "Student ID" instead of "Student W#."
A: Check out the Common Errors section under the Getting Started tab of the Book Adoption Guide.
Please contact us if:
- You are experiencing an error that is not listed.
- The solutions provided did not work for you. Please include a detailed description of the issue and what you've tried so far (screenshots help but aren't required).
- You do not have access to Tools for Teaching (where the Book Adoption Guide is housed).