Guidelines

Computer/Network Guidelines

 These guidelines are to provide the end user with the necessary information and rules on usage and

 movement of computers at Chabot Community College campus.

 1. The following should be reported through the

     Help Desk at x6966 This ensures timely service and tracking of your needs.

   a. Any computer or associated hardware problems.

   b. Any computer or services access issues.

   c. All web or web related issues.

   d. To request an upgrade evaluation or to have your computer upgrade scheduled.

 2. All movement of computers and associated hardware are to be coordinated with the Dean of the 

    associated area and the Vice President of Administrative Services via x6966.

    These items are inventoried by room and program.  

   a. When installing new computers, the displaced systems will collected by CCS. 

      If reasonable, these systems will be upgraded to current minimum standards and

      redeployed to replace other operating units. If the units cannot be brought up to 

      at least minimum levels they will be disposed of. All units are property of Chabot

      College Campus not the individual departments. 

 3. Only Computer Support will install software on local machines. The software must

    have original disks and licensing. Computer Support will place this in our 

    inventory and placed under our control. If this is personal software, it must be

    accompanied with a sales receipt and given to Computer Support.

       NOTE: This ensures that it does not conflict with the

       primary software required on campus. Software licensing

       states that it can only be used on one machine only.

 4. NO items will be connected to the campus network without prior approval of both the 

    District and Campus IT Departments.

 5. All Computer hardware, software and associated equipment purchases will 

    be processed through the appropriate Dean and Chabot Computer Support. 

    This to ensure supportability of the purchase both long term and short term. Deliveries

    will be made to the Computer Support Department so that installations can be scheduled

    and inventories are updated. Any requisition received by District without CCS's review

    stamp will be returned for CCS review to ensure compliance with specifications and

    best possible pricing (CCS has many Community College Contracts that save the campus money). 

 6. Any computer equipment or computer related equipment that is personal property

    should be marked so that it is not placed in our inventory. 

    Personal property is not supported or repaired by Computer Support.

 7. Faculty and Administrative Staff have U drives that are available for storing files. 

    These drives are backed up regularly. This space is for storing data files related to Chabot College.

    Programs should not be stored here, nor should personal pictures or other personal files. 

 8. Computers should be turned off at the end of each day. This is to ensure updates are received

    and to conserve energy.

 9. Do not lock the computer screen if you might be gone more than ten (10) minutes.

    If Computer Support needs to work on your computer your open work would be deleted. 

If there are any questions, concerns or comments please contact the VP of Administrative Services.