Institutional Commitments
—fulfillment of mission, student learning as primary mission (6-7).
Goal 1 Maintain a mission statement that defines and reflects the college’s commitment to student learning as first among its purposes.
Objective 1a Include student learning in the mission statement as one of the institutional purposes.
Objective 1b Review the mission statement regularly.
Objective 1c Use the mission statement to guide planning.
Activity 1c.1 Establish a process and schedule to review mission statement via the college’s governance and decision-making process; include a mechanism for stakeholder input.
Objective 1d Ensure that all programs and services, regardless of location or means of delivery, address and meet the mission of the institution and uphold its integrity.
Activity 1d.1 Review all programs and services regularly for fit with the mission.
Goal 2 Work with the District to clarify communication, delineate responsibilities, and improve budget allocation process between the College and the District.
Objective 2a Work with the District to build better structures for communication between the college and the district.
Objective 2b Work with the District to clarify administrative policies and procedures that pertain to both the District and the College.
Objective 2c Work with the District to establish clear hiring policies and procedures.
Activity 2c.1 Work with the District to create a written document of approved hiring policies and procedures.
Activity 2c.2 Work with District to publicize hiring policies and procedures.
Goal 3 Create systems to better define, support, and develop leadership roles and responsibilities.
Evaluation, Planning, and Improvement
—ongoing institutional evaluation and improvement focused on student learning, effectiveness of processes, allocation of resources towards improvement goals, adjustments per priorities when resources not sufficient (or acquisition of new sources) (7).
Goal 4 Determine best mix of course offerings and scheduling to serve the local population based on community input and enrollment trends, and modify course offerings accordingly.
Objective 4a Provide a yearly analysis of enrollment trends.
Objective 4b Collect input from the community about what community members in a variety of stakeholder groups want from the college.
Objective 4c Assess industry needs.
Objective 4d Initiate X # of innovative industry-educational partnerships as needed.
Objective 4e Assess the appropriate number and level of basic skills courses necessary to meet students’ needs.
Objective 4f Provide the appropriate number and level of basic skills courses necessary to meet students’ needs.
Objective 4g Improve the quality and scope of distance education offerings.
Activity 4g.1 Develop a plan for distance education offerings, targeting of curricular areas new DE curricular areas and support services for development.
Activity 4g.2 Evaluate DE formats and services.
Activity 4g.3 Modify DE offerings and services based on assessment.
Objective 4h Evaluate the accessibility of course offerings and provide new configurations as needed.
Goal 5 Increase learning opportunities in impacted programs, while phasing out, eliminating or cutting back programs which are no longer responsive to community need.
Objective 5a Establish a program in automotive body repair.
Objective 5b Develop a certified GM-ASEP program in Automotive Technology.
Objective 5c Expand the nursing program in partnership with area healthcare providers.
Objective 5d Develop a biotech program, or equivalent courses in lab science.
Goal 6 Ensure that planning process is data-driven, broad-based, offers opportunities for input by appropriate constituencies, allocates necessary resources, and leads to improvement of institutional effectiveness.
Objective 6a Continue to integrate Institutional Research data into strategic planning process and into Program Review support.
Objective 6b Integrate program review findings into institutional planning, evaluation and budgeting.
Activity 6b.1 Hold yearly strategic planning background sessions.
Activity 6b.2 Develop and implement mechanisms in annual planning cycle to feed evaluation information back into process improvement.
Objective 6c Determine the feasibility and desirability of developing a data warehouse.
Activity 6c.1 Survey a range of data warehouses at other colleges.
Objective 6d Establish an evaluation of the effectiveness of the ongoing planning and resource allocation processes.
Activity 6d.1 Systematically review the planning and resource allocation process.
Activity 6d.2 Modify parts of the planning and resource allocation cycle, as appropriate.
Objective 6e Conduct a timely self-study under the new ACCJC standards.
Goal 7 Implement program review for instruction, student services, and administrative services and ensure that findings are effectively applied towards improving institutional effectiveness.
Objective 7a Complete implementation of instructional program review on an explicit timeline—X # of programs each year over Y years.
Objective 7b Initiate program review for support services, on an explicit timeline.
Activity 7b.1 Review each program review process and unit planning template to ensure that student learning outcomes are addressed, and that the full range of program needs is addressed—technology support, physical resources, human resources, financial resources, and professional development.
Activity 7b.2 Establish a revised timeline for program reviews across the institution.
Activity 7b.3 Establish a monitoring process, including timely and useful reporting to IPBC.
Objective 7c Evaluate the adequacy of learning resources and library services for student learning needs, particularly in relation to college-wide learning goals.
Activity 7c.1 Develop a process for reviewing learning resources and library services regularly at the institutional level, using annual reporting to the state system.
Objective 7d Update the educational master plan including review of criteria for course offerings, scheduling, and programs and mission-appropriateness.
Activity 7d.1 Establish a process for updating the educational master plan.
Goal 8 Maintain or increase enrollment.
Objective 8a Expand marketing and outreach activities; improve the college’s profile in the community.
Activity 8a.1 See other objectives, supported by increase in marketing/outreach.
Activity 8a.2 Focus research activities on how we can reach the most students with our limited resources.
Objective 8b Maintain or improve productivity.
Activity 8b.1 Continue enrollment management efforts to ensure scheduling of courses to achieve maximum efficiency and effectiveness.
Objective 8c Increase the number of students who finish college in a timely manner.
Activity 8c.1 Determine the logistical needs for current and prospective students to finish in a timely manner.
Activity 8c.2 Select activities that address logistical needs and implement them.
Objective 8d Maintain or increase enrollment during bond-funded construction.
Activity 8d.1 Formulate a scheduling plan and marketing plan addressing reduced classroom capacity during construction and moving classes into afternoon, early morning, and evening.
Objective 8e Increase enrollment of international students.
Activity 8e.1 Enhance opportunities, services and climate for international students at Chabot.
Activity 8e.2 Establish outreach and marketing to potential international students.
Objective 8f Increase concurrent enrollment.
Activity 8f.1 Expand outreach to high school and middle school students in service area.
Activity 8f.2 Market concurrent enrollment.
Activity 8f.3 Streamline and clarify processes associated with concurrent enrollment.
Objective 8g Increase evening, Saturday and PACE enrollment.
Activity 8g.1 Reconfigure and expand evening, Saturday and PACE class offerings.
Activity 8g.2 Market evening and Saturday offerings.
Objective 8h Increase online enrollment.
Activity 8h.1 Develop a plan for distance education offerings.
Activity 8h.2 Develop new DE curricular areas and appropriate support services.
Activity 8h.3 Increase the number and variety of online courses.
Activity 8h.4 Develop and implement a marketing strategy for online courses.
Activity 8h.5 Provide mentoring and faculty development to support new online courses.
Activity 8h.6 Evaluate effects of changes and improve offerings based on results.
Objective 8i Increase offsite enrollment.
Activity 8i.1 Increase number and variety of class offerings at high schools and community centers in the region.
Activity 8i.2 Market offsite offerings.
Activity 8i.3 Evaluate effects of changes and improve offerings based on results.
Objective 8j Increase the percentage of local high school graduates who attend Chabot.
Activity 8j.1 Expand outreach to service area high schools and middle schools.
Objective 8k Increase the number of students from service area cities who attend Chabot.
Activity 8k.1 Implement the comprehensive Community Outreach Plan.
Activity 8k.2 Expand marketing in the service area.
Activity 8k.3 Collect input concerning educational needs and interests of local residents.
Activity 8k.4 Modify course offerings based on input.
Activity 8k.5 Continue presence at Hayward street fairs; develop presence at other community fairs in the service area.
Objective 8l Increase the number of students from historically under-represented groups—in particular, focus on increasing the percentage of Latino students from 22% to 25% to reflect representation in local population.
Activity 8l.1 Expand outreach activities to local community organizations.
Activity 8l.2 Expand course offerings at community centers, churches and the sites of other nonprofit community organizations.
Activity 8l.3 Develop alliances with, and involvement of college staff in, area community organizations.
Goal 9 Improve the college’s profile in the region.
Objective 9a Develop and promote a distinctive set of offerings in comparison with other East Bay educational institutions, including a small number of flagship programs.
Activity 9a.1 Identify flagship programs.
Activity 9a.2 Formulate plans for their development and marketing.
Activity 9a.3 Implement development and marketing plans.
Objective 9b Increase the engagement of students in the community.
Activity 9b.1 Maintain or increase service learning & related programs.
Objective 9c Increase staff engagement in the local community.
Activity 9c.1 Encourage faculty and staff involvement in community: monitor; establish incentives.
Activity 9c.2 Provide opportunities for business and community leaders to serve as temporary or adjunct faculty.
Activity 9c.3 Encourage faculty and staff attendance at on-campus events and local community events; establish incentives.
Activity 9c.4 Encourage faculty and staff participation in Foundation activities.
Objective 9d Increase community presence on campus.
Activity 9d.1 Encourage greater community attendance at campus events.
Activity 9d.2 Establish an annual campus fair for the community.
Activity 9d.3 Expand community education.
Activity 9d.4 Increase marketing of campus events.
Activity 9d.5 Evaluate efforts and modify based on results.
Activity 9d.6 Increase activities that bring the community to the campus.
Goal 10 Provide all personnel with appropriate opportunities for continued professional development, consistent with the institutional mission, vision, values, and strategic planning priorities, and based on identified teaching and learning needs.
Objective 10a Develop a staff development plan that is linked to strategic planning priorities and meets the needs of personnel.
Objective 10b Establish a staff development center based on research into best practices.
Objective 10c Provide professional development opportunities enabling faculty and staff to develop ways to improve student learning and institutional effectiveness; focus faculty development on student learning outcomes and learning assessment.
Activity 10c.1 Assess professional development activities for effectiveness and mission-relatedness.
Activity 10c.2 Use results of assessment to improve activities.
Goal 11 Promote the overall health of all members of the college community.
Objective 11a Increase development activities focusing on health, nutrition, and/or exercise.
Goal 12 Provide a comprehensive training program in student learning outcomes for faculty, and a college-wide offering of professional development opportunities designed to improve learning.
Objective 12a Train 100% of fulltime faculty, and X% of adjunct faculty, in developing student learning outcomes.
Objective 12b Expand methods used to orient new personnel to the college.
Objective 12c Provide instructors with a variety of staff development opportunities focused on improving student learning.
Activity 12c.1 Increase faculty contact with like faculty in local high schools and colleges.
Activity 12c.2 Promote and recognize effective teaching and learning strategies; showcase effective teaching and learning strategies.
Activity 12c.3 Assess faculty professional development activities for effectiveness in developing new approaches to teaching and learning.
Activity 12c.4 Use results of assessment to improve activities.
Objective 12d Implement X # of collaborative projects in which faculty and staff work together on teaching and learning.
Student Learning Outcomes
—conscious and robust demonstration of the effectiveness of efforts to produce and support student learning, development of student learning outcomes at course, program and degree level, measurement and assessment to determine how well learning is occurring and to make improvements, faculty engagement in maximizing learning, evaluation of effectiveness of support services in providing access and movement throughout institution, student learning outcomes at center of processes and allocations, self-analysis leading to improvement (7-8).
Goal 13 Improve student learning and student success at Chabot, in demonstrable ways.
Goal 14 Develop student learning outcomes and appropriate assessments at the course, program and college level.
Objective 14a Develop student learning outcomes and appropriate assessments in at least one core course for each college program by 2008.
Objective 14b Develop student learning outcomes and appropriate assessments at the program level for all college programs by 2009.
Objective 14c Develop student learning outcomes and appropriate assessments for each college-wide learning goal by 2009.
Objective 14d Formulate and execute a comprehensive plan for implementing student learning outcomes and learning assessments for courses, programs and degrees.
Activity 14d.1 Determine in which courses and/or co-curricular activities students can meet the college-wide learning goals and how they will be measured.
Activity 14d.2 Develop learning assessment models for each general type of course—from science labs to humanities lectures to online courses.
Activity 14d.3 Establish a new course outline template reflective of typical learning assessments that verify student achievement of expected outcomes.
Activity 14d.4 Establish a means of collecting and publishing generalized assessment information for the use of the college community and the public.
Activity 14d.5 Collect data about students’ preparedness in vocational skills upon entering the workforce.
Activity 14d.6 Make data on student preparedness available to faculty, administrators and college planning groups.
Goal 15 Extend learning beyond the walls of the classroom by involving Chabot students in the community.
Objective 15a Increase the number of courses that include service learning in their syllabus. &
Objective 15b Expand internship, job shadowing, and cooperative education opportunities for students. &
Goal 16 Improve student completion of educational goals.
Objective 16a Increase the number of students who obtain AA/AS decrees.
Objective 16b Increase the number of students who transfer to four-year colleges and universities.
Objective 16c Increase the number of students who complete occupational courses.
Objective 16d Increase the number of students who complete occupational certificates.
Objective 16e Increase the number of students who complete occupational degrees.
Goal 17 Increase the employability of students preparing for the workforce.
Objective 17a Increase the number of students entering the workforce.
Objective 17b Increase the number of students progressing in the workforce.
Objective 17c Strengthen existing relations and develop new partnerships with local businesses for purposes of securing meaningful placements for students.
Objective 17d Increase the number of students who use the Career/Transfer Center for career counseling, job preparation, and job search skills.
Objective 17e Evaluate and support the use of technology in occupational courses based on relevancy to the workplace.
Goal 18 Direct specific efforts to support student equity and increase the success of students in groups that achieve below-average outcomes in success rates, persistence, completion of college-level English and Math, degrees, and readiness for transfer.
Objective 18a Increase student success in basic skills English to college-level English among African-American students.
Objective 18b Increase the persistence rates from intermediate algebra to college-level math among African-American and Latino students.
Objective 18c Increase the number of degrees awarded to African-American, Latino, and disabled students.
Objective 18d Increase the transfer-ready rate among African-American, Latino, and disabled students.
Goal 19 Increase retention and persistence.
Objective 19a Develop and implement plans to address issues represented by the “boulders” identified in the first year process of program review—Basic Skills, ESL, Critical Thinking, Attitude, Institutional Policies.
Objective 19b Increase semester-to-semester persistence; develop new and enhanced support mechanisms and services to help Chabot students stay and become successful in their courses.
Objective 19c Improve learning and success rates in basic skills classes.
Objective 19d Increase persistence from basic skills to college-level courses.
Objective 19e Increase success and persistence in key transfer pathways; develop template pathways through majors to help students finish their studies faster.
Objective 19f Expand learning community offerings, including college-wide first year learning communities.
Goal 20 Improve the overall learning experience of the typical Chabot student; enhance real learning outcomes in ways that fulfill the college’s mission and the college-wide learning goals.
Objective 20a Review the overall learning experience of the typical Chabot student, and recommend ways to enhance learning outcomes that fulfill the college’s mission and the college-wide learning goals.
Objective 20b Evaluate and update the general education requirements for the AS degree, determining the appropriateness of each course and number of units required for general education.
Objective 20c Provide coursework to increase students’ understanding of the culturally diverse college population and the ethnic and gender issues that students will face in society and the workplace; assess the learning achieved through these experiences.@
Objective 20d Provide avenues for students to participate in various co-curricular and exploration activities and institutional shared governance; determine the learning outcome(s) of this involvement.
Objective 20e Develop international education opportunities, with specific learning outcomes in view.
Goal 21 Improve the coordination, quality, and level of academic and student support services to enhance student learning.
Objective 21a Develop an Integrated Learning Center to provide comprehensive assessment and learning support services in a centralized location.
Objective 21b Develop approaches to learning assessment based on research and collaboration.
Objective 21c Assess the effectiveness of student support services using relevant data, including student learning outcomes and use assessment results in making improvements.
Organization
—the organizational means to identify and make public the learning outcomes, to evaluate effectiveness of programs in producing these outcomes, and to make improvements, adequacy of staff, resources and organizational structure is measured by how well they support learning (8).
Goal 22 Strengthen institutional governance, align with institutional effectiveness and student learning outcomes goals.
Objective 22a Revise governance structure, and improve communications related to governance.
Activity 22a.1 Produce a revised governance document.
Activity 22a.2 Improve communications mechanisms, and require their use.
Activity 22a.3 Provide staff development activities to strengthen and support institutional governance and to improve institutional effectiveness.
Activity 22a.4 Provide training for committee chairs and members on effective leadership.^
Goal 23 Review and improve college’s business practices and planning and resource allocation processes for maximum efficiency and effectiveness, and to ensure that mission, planning priorities and student learning outcomes drive allocations and improvements.
Objective 23a Review and improve financial resources planning to ensure there is a systematic assessment of the effective use of financial resources, and that the results of the evaluation are used as the basis for improvement.
Activity 23a.1 Conduct a systematic assessment of the use of financial resources to ensure they are used effectively in support of student learning.
Activity 23a.2 Improve allocation processes based on results of evaluation.
Objective 23b Improve business practices for efficiency and effectiveness.
Activity 23b.1 Continue to provide training to staff with regard to business processes and procedures and the Banner Finance System.
Activity 23b.2 Cross-train staff to support impacted services when necessary.
Objective 23c Integrate financial resources planning with strategic planning.
Activity 23c.1 Update the strategic plan and priorities on a timeline that is integrated with the budget cycle.
Activity 23c.2 Evaluate and determine the unit budgets each year based on the strategic plan.
Activity 23c.3 Establish a process that will identify funds to enable the college to meet short-term objectives.
Objective 23d Obtain outside funding to support the priorities of the strategic plan.
Objective 23e Integrate human resource planning with institutional planning.
Activity 23e.1 Provide training for hiring committees to ensure an emphasis on valuing learning.+
Activity 23e.2 Conduct a systematic assessment to determine whether human resources are used effectively.
Activity 23e.3 Review staff assignments to ensure staff are used most effectively and in areas of impacted core services or areas that contribute most to student learning.
Activity 23e.4 Improve allocation and assignment processes based on the evaluation.
Objective 23f Integrate technology planning with institutional planning.
Activity 23f.1 Systematically assess whether technology resources are used effectively.
Activity 23f.2 Improve allocation and deployment processes based on the evaluation.
Activity 23f.3 Finalize and implement Chabot’s Master Technology Plan, utilizing input from all programs.
Activity 23f.4 Update the technology based on the Technology Plan.
Activity 23f.5 Communicate process for updating technology to all units of the college.
Activity 23f.6 Provide on-going training for staff in use of job-appropriate technologies; ensure technology capabilities are state-of-the-art.
Goal 24 Develop facilities and technology that support learning.
Objective 24a Aggressively implement Facilities Master Plan, focusing on learning-centered college concepts as integral to the design of each new facility.
Objective 24b Improve communication systems at the college to ensure students and community members can get useful information quickly and communicate with those at the college who are providing learning support.
Activity 24b.1 Review current telephone system and consider replacement.
Activity 24b.2 Standardize access to communication tools for all staff.
Activity 24b.3 Provide communication training for all staff.
Activity 24b.4 Provide specialized customer service training for those who answer the community access lines.
Activity 24b.5 Collect feedback from community members concerning the effectiveness of implemented changes.
Activity 24b.6 Modify practices based on feedback collected.
Goal 25 Improve workplace safety and disaster preparedness.
Objective 25a Finalize and implement Chabot’s Emergency Preparedness Plan.
Objective 25b Identify and address safety hazards on campus.
Objective 25c Develop and implement a schedule of trainings for all staff in disaster preparedness.
Dialogue
—college engagement in inclusive, informed, intentional dialogue about institutional quality and improvement, dialogue that purposefully guides institutional change and results in ongoing self-reflection and conscious improvement (8, 5-6).
Goal 26 Establish an ongoing, collegial, self-reflective, institutional dialog focusing on the continuous improvement of student learning and institutional processes that facilitate learning.
Objective 26a Initiate a conversation about what learning-centered means for Chabot College, including college-wide dialog about the population that the college intends to serve, with participation by 100% of regular fulltime staff, and X% of hourly/adjunct staff.
Activity 26a.1 Develop and implement a plan for establishing and maintaining this dialogue.
Activity 26a.2 Determine the best place for dialogue (divisions, councils, all-college, program review)
Activity 26a.3 Determine content and format of the dialogue.
Activity 26a.4 Sponsor training and activities concerning learning-centeredness that will involve participation of the entire campus community.
Activity 26a.5 Identify and implement concrete ways to increase mutual support, acknowledgement and exchange among staff.
Activity 26a.6 Identify and implement concrete ways to ensure collaboration between instruction and student services in all aspects of planning, development and implementation.
Activity 26a.7 Establish an evaluation mechanism for the dialogue.
Goal 27 Ensure that planning process is broad-based, offers opportunities for input by appropriate constituencies, allocates necessary resources, and leads to improvement of institutional effectiveness.
Objective 27a Identify and implement concrete ways to attract more participation in planning process.
Institutional Integrity
—demonstrated concern for honesty, truthfulness, manner of representations to stakeholders internal and external, regard for issues of equity and diversity, good relations with external agencies, self-reflection and honesty of the institution with itself.
Goal 28 Establish transparency, accuracy and honesty in all communications about the college, internally and externally.
Objective 28a Increase timely communications regarding college-level planning and decision-making processes to the entire campus community.
Activity 28a.1 Increase and improve the communication systems for disseminating information from all councils and committees.
Objective 28b Establish mechanisms to ensure that all college publications reflect the college’s programs, services and outcomes accurately.
Activity 28b.1 Conduct a systematic review of all college publications, from program brochures to the college website, to ensure accuracy and completeness.
Activity 28b.2 Verify that all courses, degrees and certificates are updated and accurately described in publications, including electronic information, and department files (course outlines).
Activity 28b.3 Verify that all degree and certificate programs include one area of focused study or interdisciplinary core, and comply with other Title 5 requirements.
Activity 28b.4 Verify that all vocational and occupational certificates ensure external licensure and certification.
Activity 28b.5 Establish a readily available and dependable feedback mechanism to ensure that inaccuracies are corrected and publications are updated annually.
Activity 28b.6 Make feedback mechanism known to all college staff.
Goal 29 Promote a healthy college climate that embraces academic freedom and diverse points of view and values, practices respectful communication, and encourages pride in the institution.
Objective 29a Review, and develop as needed, effective policies and procedures on matters of ethics and institutional values.
Activity 29a.1 Develop and implement policies and procedures that address concerns related to collegial and professional ethics.
Activity 29a.2 Use and make public (governing-board-adopted) policies on academic freedom and responsibility, student academic honesty and specific institutional beliefs or world views. These policies should make clear the institution’s commitment to the free pursuit and dissemination of knowledge.
Objective 29b Promote academic freedom in Chabot classrooms.
Objective 29c Train faculty in current college mission and integrity issues, including academic freedom and academic honesty policies.
Goal 30 Dedicate the college to the principles of equity and diversity in a systematic way; ensure a climate of non-discrimination towards students on the basis of age, disability, race, color, national origin, religion, sex, or sexual orientation.
Objective 30a Provide staff development activities that cultivate multicultural awareness in the campus community.
Objective 30b Provide training for hiring committees to ensure equity and to promote the hiring of a diverse workforce.+