Get Counseling

Drop-in Counseling

This is conducted 1-on-1 with a counselor for up to 10 minutues. This is ideal for picking up forms, campus referrals and prerequisite overrides.
Appointment is not necessary.

Drop-in Hours: Visit the Counseling Appointment Desk to check for service availability. 

This service is currently impacted--please arrive no later than 90 minutes prior to closing.

Fall Semester  (August 19 -December 13)

  • Mon:   9:00 AM - 5:00 PM
  • Tues:  9:00 AM- 7:30 PM
    8/20: closed at 4:00 PM
  • Wed:   9:00 AM - 7:30 PM
  • Thurs: 9:00 AM - 7:30 PM
  • Fri:       8:30 AM - 12:00 PM

 *hours are subject to change daily

Duration: Up to 10 minutes.

Location:  Counseling Appointment Desk, Building 700, 2nd floor

*** Please always have your W Number ready for counseling

Online Counseling

Counseling is conducted via eSARS or Cranium Cafe (Online Counseling will not be available until August 19, the first day of Fall Semester)

This is ideal for:

  • Students taking online classes or they live too far from campus.
  • Simple questions not requiring immediate response.

Visit online counseling for more information and availability.

*** Please always have your W Number ready for counseling


By Appointment


Schedule your appointment ONLINE for the following services:

  • Program Planning
  • Abbreviated SEP (meets Priority Registration SEP requirement)
  • Transfer Information
  • Program and Degree Overview
  • General Education Information

Schedule your Appointment Online


Schedule your appointment in person or by email for the following services:

  • Academic Probation 2
  • Dismissal
  • Unofficial Evaluation
  • SEP (long-range)
  • SEP for Financial Aid (need referral from Financial Aid)
  • Unable to schedule appointment online using Method 1.

How to schedule appointment In Person

OR, how to schedule appointment by Email

Email your request to, and provide all of the following:

  • Write Appointment on the subject line.
  • In the email body, provide your name, and
  • Your W Number (last 4 digits only), and
  • Your phone number, and
  • Your availability, and
  • The services you need, from the lists above.

Counseling appointments are 30-60 minutes, depending on the requested services.


Tips on getting an appointment

What can you do if no appointments are available?

  • Appointments are added regularly and cancellations also occur. Please continue to check online or in person for appointment availability. The best time to check for same-day cancellation availability is at 8:30 a.m. Monday – Friday, when we open.

  • Consider Drop-in Counseling or Online Counseling. See which counseling method is right for your current needs.


Who may schedule an appointment?

Appointments can be scheduled by students who are:

  1. Currently enrolled, or
  2. Returning and have reapplied for admission, or
  3. Transferring from another college and have applied for admission.

Apply links:


BEFORE scheduling an appointment, students:

  1. Must have a Chabot College Student ID (W Number).
  2. Must bring unofficial transcripts from other colleges attended to the appointment unless you have submitted official transcripts to Admissions and Records.
  3. May schedule an appointment within the current booking calendar (2 - 3 weeks in advance)
  4. May only schedule one appointment at a time.

*** Please always have your W Number ready for counseling


Important Notes

  • As a courtesy to other students and staff we ask:
    Students should be on time for their appointment. There is a computer for appointment self check in. If your counselor does not come out to get you at your appointment time please notify front desk staff immediately.
  • Canceling an appointment: 
    Please come in person to the counseling front desk to notify in advance if you cannot keep your appointment and need to cancel or reschedule. Appointments will be canceled if students are more than 10 minutes late. *Students who have lost appointment privileges due to missed appointments may petition to the Dean of Counseling for reinstatement.