Get Counseling

Drop-in Counseling

This is conducted 1-on-1 with a counselor for up to 10 minutues. This is ideal for picking up forms, campus referrals and prerequisite overrides.
Appointment is not necessary.

Drop-in Hours: Visit the Counseling Appointment Desk to check for service availability.

Services are impacted at this time; please allow for up to 90 minute wait time.

Spring Semester  (January 14-May 17)
Mon:   9:00 AM - 5:00 PM
Tues:  9:00 AM- 7:30 PM
Wed:   9:00 AM - 1:00 PM; 3:00 - 7:30 PM
Thurs: 9:00 AM - 7:30 PM                        
Fri:      9:00 AM - 12:00 PM -not available 4/12

*hours are subject to change daily; current hours posted at the Transfer Center.

Duration: Up to 10 minutes.

Location:  Counseling Appointment Desk, Building   700, 2nd floor

*** Please always have your W Number ready for counseling

Online Counseling

Counseling is conducted via eSARS or Cranium Cafe (Online Counseling will not be available December 14-January 14)

This is ideal for:

  • Students taking online classes or they live too far from campus.
  • Simple questions not requiring immediate response.

Visit online counseling for more information and availability.

*** Please always have your W Number ready for counseling



By Appointment

2 ways to schedule your appointment

Appointment Online     Appointment In-person     


Learn more.

  Option 1  Online 

*** At this time, smartphone users will have to use their data plan or another wifi besides CC-public to access this site. 

Schedule your Appointment online

If you are unable to find an appointment online and need one of the following services, please email your appointment request to , writing Priority Appointment on the subject line.

  • Academic Probation 2
  • Student Education Plan
  • Dismissal
  • Financial Aid SEP (must have referral or letter from Financial Aid)

 Please be sure to include the following information and we will do our best to find an appointment for you.

  • Your name,
  • Your W Number (last 4 digits),
  • Your phone number
  • Type of counseling appointment service (see list above)
  • Your availability

Option 2 – In Person 

Visit General Counseling during counseling service hours.


Tips on getting an appointment

What can you do if no appointments are available?

  1. Every Monday at 8:30am, a new future week of open appointments are available online (when a Monday falls on a holiday or campus closure, appointments will be released on the next instructional day).
  2. Visit General Counseling from 8:30am-9:30am to check for available same-day counseling appointment due to cancellation. 
  3. Check online for future cancellations.
  4. Consider Drop-in Counseling or Online Counseling. See which counseling method is right for your current needs.


Appointments are an hour long, conducted in-person for the following:

  1. SEP: Student Education Plan: Abbreviated (SEPA) and Comprehensive SEP.
  2. Student Academic Progress (SAP) required for students appealing a financial aid suspension.
  3. Academic Probation 2 Contract
    (During Finals Week, Winter Break and Summer Session only, please select this reason for Academic Probation 1)
  4. Academic or Progress Dismissal
  5. Other Academic
    1. Career Counseling
    2. Program Planning
    3. Transfer
    4. Unofficial Evaluation 


Who may schedule an appointment?

Appointments can be scheduled by students who are:

  1. Currently enrolled, or
  2. Returning and have reapplied for admission, or
  3. Transferring from another college and have applied for admission.

Apply links:


BEFORE scheduling an appointment, students:

  1. Must have a Chabot College Student ID (W Number).
  2. Must bring unofficial transcripts from other colleges attended to the appointment unless you have submitted official transcripts to Admissions and Records.
  3. May schedule an appointment up to one week in advance.
  4. May only schedule one appointment at a time.

*** Please always have your W Number ready for counseling


Important Notes

  • As a courtesy to other students and staff we ask:
    Students should be on time for their appointment. There is a computer for appointment self check in. If your counselor does not come out to get you at your appointment time please notify front desk staff immediately.
  • Canceling an appointment: 
    Please come in person to the counseling front desk to notify in advance if you cannot keep your appointment and need to cancel or reschedule. Appointments will be canceled if students are more than 10 minutes late. *Students who have lost appointment privileges due to missed appointments may petition to the Dean of Counseling for reinstatement.