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Online Teaching/Blackboard Support for Chabot Faculty

Online Teaching/Blackboard Faculty: Request Assistance

Directions: Please type in as much as you can below, and the next available staff member will assist you as soon as possible. Please allow 24 hours for a response (assistance may not be available on weekends, Holidays, or Fridays in the Summer months).

Instructor Contact Information:



Select the general category of question/problem and then provide as much details as you can below.

 (please describe below)

How can I preview/test out my course as a student? (Student Preview)
How do I...? (provide your question below)

Please provide as many applicable details as possible below:

(example: "Business 1B Sec 002" or "23456")
(example: Course Materials > Week 2 > Quiz ##5)

Which computer (office or home) do you see this problem?

Computer Platform or Mobile Device: How to identify your operating system

Browser or Blackboard Mobile App: How to identify your browser type


Questions, comments or more details (error message, etc.):

Note: Communication regarding support requests will be sent to your provided email address.

**If you are a student, please use the Online Learning Student Support form.

If you have any problems with this form, send an email to

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    Phone: (510) 723-6600 | Last updated on 8/14/2015