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Online Learning / Blackboard

Frequently Asked Questions

Getting Your Computer Blackboard-Ready
Question Answer
What is Blackboard?
Blackboard is a web-based course management system (which means that you can access it on any computer with Internet access) that provides a private learning environment for online teaching and learning. Instructors are able to put their course syllabus, lectures, assignments, presentations and more in Blackboard. Students are able to connect to the online classroom anytime and anywhere with an Internet connection, and typically no additional software is necessary.
Is my computer compatible with Blackboard? (hardware, software, and browser requirements)
Please visit this page to view computer requirements and software needs for use with Blackboard.
How do I find my operating system?
  • Windows: Right-click on the My Computer icon on your desktop. Select Properties from the pop-up menu. In the System Properties window, on the General tab, look for System information.

  • Mac: Click on the Apple icon in the upper left corner. Select About This Mac.
How do I find my browser type?
  • PC/Windows: Click on Help, then About.

  • Mac: Click on the browser name in the upper left corner. Select About.
How do I enable Java within my web browser so I can access Chat and the Virtual Classroom?


Enabling Java in Firefox:
  1. Start the Firefox browser or restart it if it is already running.
  2. Select Tools > Options.
  3. Go to the Content tab.
  4. Select Enable Javascript.

Note: If this does not work, you will need to upgrade your browser to a newer version of Firefox.

Where do I find a student manual or instructions on how to use Blackboard? Once you have logged in to your Blackboard course, select Tools and click on the manual icon. You can also review our How to Use Blackboard section to get step by step instructions on all the basics.

Logging into Blackboard/Login Problems

Taking Quizzes,Tests and Exams in Blackboard

Technical Problems with Blackboard

Still need help?

Can't find your question in one of these categories? Submit a Help Request.
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