Online Learning Student Support Help Desk

My Contact Information (all fields required):

My question is related to the following course information

All fields required, but if you're not sure, just complete to the best of your knowledge or type in "don't know"):

I need help with or have a question about:

Problems logging into Blackboard (please provide details below, such as the error message)
I am trying to access Blackboard through the Zone
Please reset my password (Did you try the "Forgot Password" link?)
I can login to Blackboard, but I do not see the course that I am enrolled in (Read this first)
I am having a technical problem with Blackboard  (i.e. quiz, assignment, survey; provide details below)
I have a question about online courses (trying to add a class?)
Other (be sure to provide details below)

If a problem within Blackboard, answer the following:

Computer Platform: Select One Windows/PC Mac Other

Operating System: Select One Windows Vista Windows XP Windows 2000 Windows ME Windows 98 Mac OS 10.x Mac OS 9.x Other Don't Know How to identify your operating system

Browser: Select One Internet Explorer 8.x Internet Explorer 7.x Internet Explorer 6.x Mozilla 1.7 Firefox 1.x Safari 1.x AOL Other Don't Know How to identify your browser type

Additional Details or Questions:

• If you received an error message, try to copy/paste into the text box below.
• If a problem with a quiz/test/exam/assignment, which one? Be sure to contact your instructor as well.

The more details you can provide us, the better!

**NEW: For face-to-face help, make an appointment by providing your preferred Day, Date, and Time in the box below. Online Learning Student Support Appointments are available throughout the summer months Mon-Thurs from 10am to 2pm (appointments will take place in the Library, upstairs in Building 100).