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Online Learning Student Support

Request Help with Blackboard / Online Courses

Fill out your information in the fields below and click Submit. You should receive a response from Online Learning Student Support Help within 24 hours (assistance may not be available on weekends or holidays).

PLEASE NOTE: For Summer or Fall 2014 courses, Blackboard sites typically open for access on the start date of the course. For more information on starting your online or hybrid course, view our getting started page.

My Contact Information (all fields required):

"W" number:  

(Please enter your entire email address
correctly in order to receive a response.)


(Be sure to include .com, .net, .edu, etc.)


My question is related to the following course information
(all fields required):


  (example: English 4)
  (example: 24268)
(example: Fernandez)
yes   no
yes   no


I need help with or have a question about:

(Please provide details below, such as the error message.)

(Did you try the "Forgot Password" link?)

  (i.e. quiz, assignment, survey; provide details below)

(Be sure to provide details below.)

If the problem is within Blackboard, answer the following:

Computer Platform or Mobile Device:

*Browser or Mobile App: How to identify your browser type

*Due to reported problems with Blackboard when using Internet Explorer, Mozilla Firefox is now the recommended browser for both PC and Mac users. Download Mozilla Firefox for free (scroll down to "Web browser").

 

If you are experiencing problems with this form, please send an email to onlinelearning@chabotcollege.edu and include your name, W number, course information (course name, instructor, CRN), and details of the problem.

Faculty: Please use the online Faculty Support Request form.

 
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