Blackboard and Zonemail

In order to receive email from your instructors, you must determine which email account you want to use for Blackboard. The default email address posted in Blackboard is Zonemail.

What is my Zonemail email address? How to access your Zonemail account How to change the email account posted for Blackboard How to forward your Zonemail account to another email account (optional) How to change your Zonemail password (optional) How to access Blackboard through the zone (optional) Need help?

What is my Zonemail email address?

Your college email address will be your Gmail username (see directly above) followed by @Zonemail.clpccd.edu. The clpccd stands for Chabot-Las Positas Community College District. The .edu represents an educational institution.

Example for Maria Tina Valdez: mtvaldez@Zonemail.clpccd.edu

How to Access Your Zonemail email account

The 3:03 minutes video below shows you how to login to zonemail. Scroll down for text-based instructions.

There are two ways to access your Zonemail:

OPTION #1: Access your email via the Zone:

1. Log into The Zone by entering your CLASS-Web username/password, (your W number, and PIN).
    
2. Once you're in, click the Email icon, and you will see a Google login screen. Continue on to step 2 below.

OPTION #2: Access your email directly at http://stumail.clpccd.edu.

1. Enter your Zonemail username, which will be in the format of first initial of first name, middle name initial, last name (example: Maria Tina Valdez would be mtvaldez).

• If you don’t have a middle name, an “x” will be placed there (example: mxvaldez.
• If another student has the same name as you, a four-digit number will be added after your name. (Example for two students with the name Maria Tina Valdez: mtvaldez0001, mtvaldez0002, etc.).

2. Enter your password, which is the same as your PIN for The Zone and CLASS-Web.
   

How to change your email account listed in Blackboard

The default email address posted in Blackboard is your Zonemail. If you would like to change the email posted for you in Blackboard, you will need to change the email account settings in CLASS-Web:

1. Login to Class-Web
   
2. Select "What is my email address?"
   
3. Select "Update Email Address"
   
   • If you DO see an email address under "Email for Blackboard," click on the email address to edit. Retype the new email address and click Submit."
     
   • If you DO NOT see a field "Email for Blackboard," click on the drop-down arrow for the "Type of E-mail to Insert," select "Email for Blackboard." Press "Submit."

The new email address should take effect in Blackboard in about 2 hours, although the change may take up to 24 hours.

 Students can verify which email account is posted for them in Blackboard by following the steps below:

1. Login to Blackboard
2. Before you click on any course link, click on Personal Information from the Tools box on the left.
3. Click Edit Personal Information
4. Next to "Email" you should see the email account posted for you in Blackboard. Anytime an instructor sends you email from within Blackboard, email will be sent to this address.

Forwarding your email (optional)

The video directly below shows you how to login to zonemail as well as how to forward zonemail to another email account. Scroll down below the video for text-based instructions.

If you want to forward email sent to your Zonemail to a personal email account, you will need to log into The Zone and set up your college email account so it automatically forwards all emails to your personal account.

1. Log into The Zone
2. Click on the Email icon.
3. Enter your Gmail username and password (see above).
4. Go to Settings - Forwarding and POP/IMAP
5. Click the radio button in front of “Forward a copy of incoming mail to”
6. Enter an email address in the adjacent text box.
7. Click Save Changes at the bottom.

Changing your password (optional)

If you want to change your password, click Settings, then Accounts, then Change Password.

How to Access Blackboard through The Zone (optional)

One purpose of The Zone is to create a "one-stop" location for you to login and access multiple systems (CLASS-Web, Blackboard, Financial Aid, Library, etc.) of the College, reducing the multiple times required for you to login.

1. Log into The Zone with your W number and PIN
2. Click the Blackboard tab at the top
3. Click the link on the left to access Blackboard
4. The first time you do this, The Zone will take you to an External Account Synchronization page where you need to enter your Blackboard password in order to synchronize Blackboard with The Zone:

5. Enter your Blackboard username and password. If you have not used Blackboard before, your Blackboard password is the first two letters of your first name, followed by the first two letters of your last name (all lowercase), followed by the last four digits of your User Identification (“W”) Number.
   
   For example, Maria Tina Valdez with a User Identification Number of W98765432 would log into Blackboard as:
   
   Username: W98765432
   Password: mava5432 (all lowercase letters + last four digits)
    
6. Click Save Account Information after you do this.

Login to Blackboard directly

Need Help?

For assistance with online courses, Blackboard, etc.:

Contact Online Learning Student Support (submit an online help form)

For help with the Zone, Zonemail:

The Help Zone
(925) 424-1710
email the helpzone@clpccd.org