Instructional Technology Center

Blackboard Help for Faculty/Staff - Help Request Form

Please type in as much as you can below, and the next available Instructional Technology Center staff member will assist you as soon as possible.

Instructor Contact Information:

Instructor Name:
Email Address:

I need help with or have a question about:

Select the general category of question/problem and then provide as much details as you can below.

I am having a technical problem with Blackboard
What is my instructor username and password? (please reset the password)
What is my fake student username and password? (please reset the password)
Please enroll my fake student in my current course sites (I know my username and password)
I have a general question about Blackboard
I need some instructional (training) assistance with using Blackboard (provide details below)
Other (explain below)

Please provide as many applicable details as possible below:

Blackboard Course ID:	(example: ENGL 7 or C2008Sp-ENGL-1A-013-32445)
Quiz/Test/Assignment #	(example: Quiz #5)
Location of item:	(example: Course Materials > Week 2 > Quiz #5)
Student Name	(example: Maria Valdez)
Student W Number	(example: W1234567)

If a technical problem, please answer the following:

Computer Platform:

Operating System: How to identify your operating system

Browser: How to identify your browser type

My question or more details of the problem (Error message? Please copy below):

If you have any problems with this form, contact the Chabot Blackboard System Administrator.