How-To for Counselors

General

For optimal viewing of how-to videos, it is recommended that you change the video quality to 1080p. For help on how to change the video quality, visit this Youtube Help page

If you are having trouble logging into DegreeWorks, try doing the following: 

  1. Clear your web browser data (e.g., history, cookies, cache, saved passwords, etc.).
  2. Close all web browser windows.
  3. Open a new web browser window, then logging into DegreeWorks again.
  4. If that fails, try logging in using an incognito/private web browser window.

If you see the error message "Error 500 - Internal Server Error" or "Authentication Error" when trying to access DegreeWorks, try doing the following: 

  1. Clear your web browser data (e.g., history, cookies, cache, saved passwords, etc.).
  2. Close all web browser windows.
  3. Open a new web browser window, then try accessing DegreeWorks again.
  4. If that fails, try accessing DegreeWorks using an incognito/private web browser window.
Video: Access a student record
Video: See a student's unofficial transcript

 

Plans

For optimal viewing of how-to videos, it is recommended that you change the video quality to 1080p. For help on how to change the video quality, visit this Youtube Help page

Video: Create a plan for a student who doesn't have a plan
Video: Create a plan for a student who already has a plan
Video: Add a choice requirement to a plan
Video: Add notes to a plan
Video: Change an active plan to inactive and vice versa

 

Worksheets

For optimal viewing of how-to videos, it is recommended that you change the video quality to 1080p. For help on how to change the video quality, visit this Youtube Help page

Video: Check whether a student has more than one audit
Video: See more information on still needed classes in the student's audit
Video: Exclude in-progress and preregistered classes from a student's audit
Video: Run a What-If audit